Customer Care

Welcome to our Customer Support page! We’re here to ensure your experience with AMSEL LEATHERS is seamless and enjoyable. Whether you have a question about our products, need help with an order, or just want to share feedback, we’re here to assist you.

Contact Us

If you need help or have any questions, don’t hesitate to reach out! Our support team is ready to assist you with anything you need.

• Email Us: info@amselleathers.com
• Phone: ++44 7366 320906
  
  (Available Monday - Friday, 9 AM - 6 PM EST)
• Live Chat: Available on our website during business hours for real-time assistance.

Frequently Asked Questions (FAQ)

Before reaching out to our support team, you may find the answer you're looking for in our FAQ section. We’ve gathered answers to the most common questions below.

1. How can I track my order?
You’ll receive a tracking number via email once your order has shipped. You can track your order status using the link provided.

2. How do I return or exchange an item?

At Riders Republic, we are committed to providing high-quality jackets and ensuring customer satisfaction. Please note that we do not offer refunds. However, we are here to assist you with any concerns.

3. What are the shipping options?
We offer standard, expedited, and international shipping. Shipping costs will be calculated at checkout based on your location. Shipping from 50$ is free.

4. How do I know which size to order?
Please refer to our Size Guide for detailed measurements to help you select the right size for your gear.

5. What do I do if I receive a damaged or defective product?
We apologize for any inconvenience! Please contact our support team immediately at support@amselleathers.com with photos of the damaged item and your order number. We’ll get it sorted for you right away.

Order Issues or Changes

If you need to make changes to an order, please contact us as soon as possible. Orders are processed quickly, and we may be unable to make changes once they’ve been shipped. However, we’ll do our best to assist you!

Contact Our Support Team

Our customer support team is here to provide you with the best possible service. If your question or issue isn't addressed here, please feel free to reach out directly through email, phone, or live chat.

We’re here to help, and we look forward to assisting you!