Shown at checkout
The available payment options depend on your location, device and the live Shopify checkout configuration for that order.
Checkout guidance
Payment Information
Clear guidance on checkout, available payment methods, confirmation, currency, provider review and refund routing.
Amsel guidance
Review Before You Confirm
Amsel Leathers uses Shopify checkout. The payment methods available for your order are displayed at checkout before you place the order. Please review product, size, delivery address, contact email and final total carefully before confirming.
Payment essentials
Checkout and Payment Details
Shopify order flow
Orders are placed through Shopify checkout. Amsel Leathers will never ask customers to send full payment-card details by email.
Provider conversion may apply
Your bank or payment provider may apply exchange rates, authorisation checks or additional fees outside Amsel Leathers’ control.
Ordinary order checks
Some orders may require ordinary review before fulfilment. If more information is needed, Client Care may contact the customer using checkout details.
Specification before production
Custom or made-to-measure requests may require written confirmation of measurements, price and production details before work proceeds.
Original payment route
Approved refunds are normally returned to the original payment method, subject to the Refund Policy and payment-provider processing time.
Common questions
Payment Questions
Why was my payment declined?
Check billing details and contact your bank or payment provider. Client Care cannot override a provider decline.
Why do I see a pending amount?
A pending amount may be an authorisation or temporary hold. Your payment provider can confirm its status and release timing.
Are duties or taxes included?
Import duties, taxes or carrier handling charges may apply on international orders unless they are clearly included at checkout or stated in the applicable shipping terms.
Where is my order confirmation?
Check the email address used at checkout, including spam or promotions folders. If it is still missing, contact Client Care with your name and checkout email.
Client care
Need Help With an Order?
Do not send full card details by email. Share your order number, checkout email and a short explanation of the issue.
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